Gmail “Account Disabled”

Less than a week after helping one of my brothers move 500mb of email to a shiny new gmail account he gave me a frantic call.

At login he was getting an error stating “Your account has been disabled”, new email to his gmail account was just bouncing with a user unknown error.

When you have done a massive sell on any particular technology, it’s always heart in mouth when you get these type of calls from family/relatives/friends šŸ™‚

I logged a support query using the form and got a response back inside 24 hours.

Recently the Gmail team launched several features intended to detect and prevent
breaches of our Terms of Use, such as spamming. As a result, a number of users who
may have not been acting in breach of these terms were affected. The issue has since
been resolved, and these users have had access to their accounts restored. We
apologize for any inconvenience this may have caused.

Seems that he wasn’t alone.